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Omnichannel Customer Service - Machine Learning to Route Cases
Microsoft's Omnichannel for Customer Service can make use of the Unified Routing option to intelligently route items to agents. In this post I will show how I configured the ability to route cases to ..
Mastering Money 4/29/24
Bidenomics! Inflation! China! Digital currency! And, an upcoming Presidential election–a lot is happening in the world these days and it could affect your investments. Who better to comment on timely ..
Daily IQ Retirement Brief 4/29/24
Daily IQ Retirement Brief 4/29/24 Check out this episode!The post Daily IQ Retirement Brief 4/29/24 appeared first on IQ Wealth Management
Mastering Money 4/26/24
Congratulations on your retirement! …Now, get to work!! Nearly double the number of retirees are returning to work full time or part time reports the Wall Street Journal. We’ll review that report in..
Daily IQ Retirement Brief 4/26/24
Daily IQ Retirement Brief 4/26/24 Check out this episode!The post Daily IQ Retirement Brief 4/26/24 appeared first on IQ Wealth Management
Mastering Money 4/24/2024
As a million new apartments come on line, the Wall Street Journal reports that sales of apartment buildings were down 68% in November of 2023. Prices paid for apartment properties fell 12%. Rents are ..
Daily IQ Retirement Brief 4/24/24
Daily IQ Retirement Brief 4/24/24 Check out this episode!The post Daily IQ Retirement Brief 4/24/24 appeared first on IQ Wealth Management
Mastering Money 4/23/2024
If you’re worried that artificial intelligence will transform your job, insinuate itself into your daily routines, or lead to wars fought with lethal autonomous systems, you’re a little late—all of..
Daily IQ Retirement Brief 4/23/24
Daily IQ Retirement Brief 4/23/24 Check out this episode!The post Daily IQ Retirement Brief 4/23/24 appeared first on IQ Wealth Management
Mastering Money 4/22/24
Bidenomics! Inflation! China! Digital currency! And, an upcoming Presidential election–a lot is happening in the world these days and it could affect your investments. Who better to comment on timely ..
Daily IQ Retirement Brief 4/22/24
Daily IQ Retirement Brief 4/22/24 Check out this episode!The post Daily IQ Retirement Brief 4/22/24 appeared first on IQ Wealth Management
Mastering Money 4/19/2024
Medicare drug plans are much more affordable this year for millions of Americans, courtesy of those nasty rich taxpayers. We’ll review how the significant savings will work in 2024 and 2025 in the..
Daily IQ Retirement Brief 4/19/24
Daily IQ Retirement Brief 4/19/24 Check out this episode!The post Daily IQ Retirement Brief 4/19/24 appeared first on IQ Wealth Management
Daily IQ Retirement Brief 4/18/24
Daily IQ Retirement Brief 4/18/24 Check out this episode!The post Daily IQ Retirement Brief 4/18/24 appeared first on IQ Wealth Management
Mastering Money 4/18/2024
So, in case you haven’t noticed home and auto insurance are up by more than 50% and as much as 60%. What’s going on, and will it be coming back down? Don’t shoot the messenger…we’ve got the..
Daily IQ Retirement Brief 4/17/24
Daily IQ Retirement Brief 4/17/24 Check out this episode!The post Daily IQ Retirement Brief 4/17/24 appeared first on IQ Wealth Management
Mastering Money 4/17/24
A recent report by the Federal Reserve shows that there are now 16 million millionaires in the USA, and that the upper middle class is actually growing wealth at a faster rate than the top 1 percent. ..
Daily IQ Retirement Brief 4/16/24
Daily IQ Retirement Brief 4/16/24 Check out this episode!The post Daily IQ Retirement Brief 4/16/24 appeared first on IQ Wealth Management
Mastering Money 4/16/2024
The past few years in the stock market have been focused on momentum stocks–specifically tech and artificial intelligence stocks. Momentum investing is a system of buying stocks that have had high..
Mastering Mney 4/15/24
Bidenomics! Inflation! China! Digital currency! And, an upcoming Presidential election–a lot is happening in the world these days and it could affect your investments. Who better to comment on timely ..
Daily IQ Retirement Brief 4/15/24
Daily IQ Retirement Brief 4/15/24 Check out this episode!The post Daily IQ Retirement Brief 4/15/24 appeared first on IQ Wealth Management
Mastering Money 4/12/24
Congratulations on your retirement! …Now, get to work!! Nearly double the number of retirees are returning to work full time or part time reports the Wall Street Journal. We’ll review that report in..
Daily IQ Retirement Brief 4/12/24
Daily IQ Retirement Brief 4/12/24 Check out this episode!The post Daily IQ Retirement Brief 4/12/24 appeared first on IQ Wealth Management
Mastering Money 4/11/24
A Real Estate Nightmare is Unfolding in Downtown St. Louis reports the Wall Street Journal. The office district is empty, with boarded up retail stores every where you look. St Louis is one of a..
Daily IQ Retirement Brief 4/11/24
Daily IQ Retirement Brief 4/11/24 Check out this episode!The post Daily IQ Retirement Brief 4/11/24 appeared first on IQ Wealth Management
Mastering Money 4/10/24
Electrical engineers and utility experts are saying that Artificial Intelligence, AI is going to need so much new electricity over the next two to five years, that our grid system will not be able to ..
Daily IQ Retirement Brief 4/10/24
Daily IQ Retirement Brief 4/10/24 Check out this episode!The post Daily IQ Retirement Brief 4/10/24 appeared first on IQ Wealth Management
Mastering Money 4/9/24
Most people think of dementia starting in a person’s 70s, 80s, and 90s, but research shows that the groundwork is laid as people enter their 40s, 50s, and 60s. That’s the bad news. The Good news: ..
Daily IQ Retirement Brief 4/9/24
Daily IQ Retirement Brief 4/9/24 Check out this episode!The post Daily IQ Retirement Brief 4/9/24 appeared first on IQ Wealth Management
Mastering Money 4/8/24
Bidenomics! Inflation! China! Digital currency! And, an upcoming Presidential election–a lot is happening in the world these days and it could affect your investments. Who better to comment on timely ..
Daily IQ Retirement Brief 4/8/24
Daily IQ Retirement Brief 4/8/24 Check out this episode!The post Daily IQ Retirement Brief 4/8/24 appeared first on IQ Wealth Management
Mastering Money 4/5/24
Although the market is taking a bit of a breather right now, several prominent traders are pointing to a technical sentiment signal with a 100% success rate over the past five decades, which is..
Daily IQ Retirement Brief 4/5/24
Daily IQ Retirement Brief 4/5/24 Check out this episode!The post Daily IQ Retirement Brief 4/5/24 appeared first on IQ Wealth Management
Mastering Money 4/4/24
A small set of companies that own nuclear reactors have seen their stocks soar at Nvidia-like rates in the past few months, says Barrons–part of a little-noticed renaissance in an industry that..
Daily IQ Retirement Brief 4/4/24
Daily IQ Retirement Brief 4/4/24 Check out this episode!The post Daily IQ Retirement Brief 4/4/24 appeared first on IQ Wealth Management
Mastering Money 4/3/24
Two of the hottest healthcare pharmaceutical stocks in the past two years have been Eli Lilly Company and NovoNordisk, the two makers of the most popular approved weight loss drugs. But do the drugs ..
Daily IQ Retirement Brief 4/3/24
Daily IQ Retirement Brief 4/3/24 Check out this episode!The post Daily IQ Retirement Brief 4/3/24 appeared first on IQ Wealth Management
Mastering Money 4/2/24
Does Green Energy Make the United States Vulnerable to Cyberattack? Yes, say many fact based scientists and war experts. As the Wall Street Journal reports, government climate policies are making it..
Daily IQ Retirement Brief 4/2/24
Daily IQ Retirement Brief 4/2/24 Check out this episode!The post Daily IQ Retirement Brief 4/2/24 appeared first on IQ Wealth Management
Mastering Money 4/1/24
Bidenomics! Inflation! China! Digital currency! And, an upcoming Presidential election–a lot is happening in the world these days and it could affect your investments. Who better to comment on timely ..
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